Shipping policy

All orders are made to order and fulfilled through our production partner, Printful, from their global facilities.

Processing Time

Orders are typically produced within 2–5 business days before shipping.

Shipping Time

Estimated delivery times after dispatch:

• United States, United Kingdom, Europe: 5–12 business days

• International (all other locations): 10–20 business days

Delivery times may vary depending on destination, customs processing, and local courier services.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order details.

Order Tracking

A tracking link will be sent to your email once your order ships.

Customs & Duties

International orders may be subject to customs fees or import taxes. These charges are the responsibility of the customer.

Delays

As orders are fulfilled through third-party facilities, occasional delays may occur due to production demand, shipping carriers, or customs. We’ll assist where possible.

Incorrect Address

Please ensure your shipping details are accurate before placing your order. Orders cannot be redirected once they are in production or transit.

Lost or Damaged Packages

If your order is lost or arrives damaged, contact hello@tobixp.com and we’ll work to resolve the issue.